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Legal & Privacy

Effective date: 31 July 2026
 

At Somniac Audio (“we”, “us”, or “our”), we respect your privacy and are committed to protecting any personal information you provide when using our website or services.
 

Information We Collect

We may collect:

  • Your name

  • Email address

  • Phone number (if provided)

  • Project details and audio files you submit

  • Billing information (processed securely through third-party payment providers)

  • Website usage data through analytics tools
     

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide mixing and mastering services

  • Deliver completed audio files

  • Process payments

  • Improve our website and services

  • Communicate about your project
     

Audio Files & Confidentiality

Any audio files, stems, mixes, or project materials you submit remain your property. We will not share, distribute, or publicly use your material without your permission.
 

Data Storage

Project files and communications may be stored securely on password-protected computers and cloud storage services used to deliver our services.

Somniac Audio will retain submitted audio files (including stems, multitracks, mixes, masters, and delivered final files) for up to 6 months from the date of final payment.
 

After the 6-month retention period, files may be permanently deleted without further notice.
 

Clients are responsible for downloading and backing up all delivered files upon receipt.
 

Third-Party Services

We may use trusted third-party services such as:

  • Website hosting providers

  • Payment processors (e.g. Stripe or PayPal)

  • Email providers

  • Analytics services (e.g. Google Analytics)

These providers process data in accordance with their own privacy policies.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to certain processing activities

To make a request, contact us at enquiries@somniacaudio.com.


Contact

Somniac Audio Email: info@somniacaudio.com


Terms of Service

Effective date: 31 July 2026

By using Somniac Audio, you agree to the following terms.

Services

Somniac Audio provides professional mixing and mastering services for music and audio projects.
 

Client Responsibilities

You confirm that:

  • You own or have permission to use all submitted audio material.

  • Your files are properly exported and labelled at 24bit - 48kHz (minimum) and does not include any audible, unwanted distortion or clipping.

  • You have backed up your original project files.

  • Projects including more than 30 audio channels (stems/tracks) may incur additional charges.

  • Any additional charges for projects exceeding 30 audio channels will be confirmed with the client before work begins or before the project proceeds to the next stage.

  • If a project is submitted with a higher stem count than originally agreed, Somniac Audio reserves the right to revise the quoted price accordingly.
     

Payment

  • Prices are listed in GBP (£) unless stated otherwise.

  • Payment is due [before work begins / before final delivery].

  • Final mastered files may be withheld until payment has been received in full.
     

Revisions

  • Mixing: includes [e.g. 2 revisions]

  • Mastering: includes [e.g. 1 revision]

Additional revisions may incur an extra charge.
 

Turnaround

Estimated turnaround times are provided for guidance only and may vary depending on project complexity and workload.
 

Refunds

Due to the custom nature of audio services:

  • Refunds are generally not available once work has begun.

  • If a project is cancelled before work starts, a refund may be issued minus any payment processing fees.
     

Limitation of Liability

Somniac Audio is not liable for:

  • Loss of profits, revenue, or opportunities

  • Technical issues caused by third-party platforms

  • Loss of files after [e.g. 30 days] from final delivery

    Somniac Audio is not responsible for the recovery, restoration, or re-delivery of any project files after the 6-month storage period has expired.
     

Portfolio Use

We may only use your project for portfolio, website, or social media promotion with your explicit permission.
 

Governing Law

These terms are governed by the laws of England and Wales.
 

Cookie Notice

This website may use cookies to improve your browsing experience and to collect anonymous analytics data.

We may use:

  • Essential cookies – required for the website to function

  • Analytics cookies – to understand how visitors use the site

You can control cookies through your browser settings.

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